Organizational Behavior

Organizational Behavior

ORGANIZATIONAL BEHAVIOR Ace Institute of Management M-B-A-e Term IV, Spring Trimester 2011 Module 3: The Group 2003 Prentice Hall Inc. All rights reserved. PowerPoint PowerPoint Presentation Presentation by Charlie Cook A Definition of Power A 2003 Prentice Hall Inc. All rights reserved. 132

B Contrasting Leadership and Power Leadership Focuses on goal achievement. Requires goal compatibility with followers. Focuses influence downward. Research Focus Leadership styles and relationships with followers. 2003 Prentice Hall Inc. All rights reserved.

Power Used as a means for achieving goals. Requires follower dependency. Used to gain lateral and upward influence. Research Focus Power tactics for gaining compliance. 133 Bases of Power 2003 Prentice Hall Inc. All rights reserved.

134 Bases of Power 2003 Prentice Hall Inc. All rights reserved. 135 Personal Power 2003 Prentice Hall Inc. All rights reserved. 136 Personal Power

2003 Prentice Hall Inc. All rights reserved. 137 Dependency: The Key To Power The General Dependency Postulate The greater Bs dependency on A, the greater the power A has over B. Possession/control of scarce organizational resources that others need makes a manager powerful. Access to optional resources (e.g., multiple suppliers) reduces the resource holders power. What Creates Dependency Importance of the resource to the organization Scarcity of the resource Nonsubstitutability of the resource

2003 Prentice Hall Inc. All rights reserved. 138 Power Tactics Tactical TacticalDimensions Dimensions: : Reason Reason Friendliness Friendliness Coalition Coalition Bargaining Bargaining

Assertiveness Assertiveness Higher Higherauthority authority Sanctions Sanctions 2003 Prentice Hall Inc. All rights reserved. 139 Use of Power Tactics: From Most to Least Popular EXHIBIT

2003 Prentice Hall Inc. All rights reserved. 1310 13-2 Power in Groups: Coalitions Seek Seektotomaximize maximizetheir theirsize size totoattain attaininfluence. influence. Seek

Seekaabroad broadand anddiverse diverse constituency constituencyfor forsupport supportofof their theirobjectives. objectives. Occur Occurmore morefrequently frequentlyinin organizations organizationswith withhigh

hightask task and andresource resource interdependencies. interdependencies. Occur Occurmore morefrequently frequentlyifif tasks tasksare arestandardized standardizedand and routine. routine.

2003 Prentice Hall Inc. All rights reserved. 1311 Sexual Harassment: Unequal Power in the Workplace 2003 Prentice Hall Inc. All rights reserved. 1312 Politics: Power in Action 2003 Prentice Hall Inc. All rights reserved.

1313 Politics Is in the Eye of the Beholder EXHIBIT 2003 Prentice Hall Inc. All rights reserved. 1314 13-3 Factors That Influence Political Behaviors EXHIBIT

2003 Prentice Hall Inc. All rights reserved. 1315 13-4 Employee Responses to Organizational Politics EXHIBIT 13-5 2003 Prentice Hall Inc. All rights reserved.

1316 Defensive Behaviors Avoiding AvoidingAction Action: : Overconforming Overconforming Buck Buckpassing passing Playing Playingdumb dumb Stretching

Stretching Stalling Stalling Avoiding AvoidingBlame Blame: : Buffing Buffing Playing Playingsafe safe Justifying Justifying Scapegoating Scapegoating Misrepresenting

Misrepresenting Avoiding AvoidingChange Change: : Prevention Prevention Self-protection Self-protection EXHIBIT 13-6 2003 Prentice Hall Inc. All rights reserved.

1317 Impression Management (IM) IM IMTechniques Techniques: : Conformity Conformity Excuses Excuses Apologies Apologies Self-Promotion Self-Promotion Flattery Flattery Favors

Favors Association Association 2003 Prentice Hall Inc. All rights reserved. 1318 Is Political Action Ethical? Utilitarianism Utilitarianism Rights Rights Justice

Justice EXHIBIT 2003 Prentice Hall Inc. All rights reserved. 1319 13-8

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