JESIP Training & Delivery Workshops 2017

JESIP Training & Delivery Workshops 2017

Training & Delivery Workshop JESIP Team Housekeeping Fire Alarms Toilets Phones, Pagers and other comms devices Breaks Agenda

09.30 - 09.45 Welcome 09.45 - 10.30 JESIP update 10.30 - 11.00 Joint Doctrine edition 2 11.00 - 11.30 Coffee & Networking 11.30 - 12.00 General training update 12.00 - 12.30 Assurance visits update 12.30 - 13.30 Lunch

13.30 14.30 Workshops 14.30 15.00 Coffee & Networking 15.00 16.00 Workshops 16.00 16.30 Q&A and closing remarks 16.30 - Departure JESIP Vision Working Together Saving Lives Aim To ensure that the blue light services are trained and exercised to work together as effectively as possible at all levels of command in response to major or complex incidents so that as many lives as possible can be saved

What is interoperability? Interoperability is defined as the extent to which organisations can work together coherently as a matter of routine V1.0 ..Since Sept 2012 ..Since Sept 2012 Collaboration Fire reform

Hillsborough The only constant. The incidents keep on coming. Shoreham Flooding Bosley Mill Alton Towers Croydon tram crash ..not just for Christmas JESIP isnt done Joint working, not JESIP? Single service/sector models still prevalent OTHERS

SMEAC UHALET M SHATTERS CETHANE PICTURE SBAR HAULEM All are covered by.. Challenges Emergency Services are not funded or governed by any

one Government department Training regimes, requirements and focuses are different Then add in the wider responders.. It has to be a team effort.. Coming together is the beginning, keeping together is progress, working success. Enjoy the day

[email protected] @jesip999 JESIP Update & Embedding Reminder Joy Flanagan Communications & Engagement Manager By the end of the day..

JESIP update & embedding activities Discussed the revised Joint Doctrine Understood Training the new world Heard about Assurance visits Attended both Workshops 1 & 2 1) Training new products and approach 2) Joint Organisational Learning why its important and what we need you to do Had access to the JESIP team & your partners and peers Let me take you back. On-going

effective governance structure for interoperability Shared understanding of roles, responsibilities and capabilities Joined up and common application of doctrine to

supporting joint working Interoperability Working Together Saving Lives More effective and coordinated deployment of resources at major incidents Joint approach

to situational awareness, decision making and risk awareness Improved use of mobile communications with common strategy for use Why? Poor Opinions

working practices and organisational e m a s Emergency Services e planning h t y h b c

i h d JESIP team e w s i h a t r i r w

n o f e y e c Inadequate e Academic research b n s e training

u e t s v a i c a s h n a o s

32 c Major incidents from e s i u e s h s s T

i e i 1986 to r r i a u l 2010 i q n m

i i Failure to learn lessons s e h or t f o h eac rn.

e No monitoring/audit mechanism c n co Previous lessons/reports not acted upon 2015 - HMIC Led Tri-Service Review All operational staff to have awareness of JESIP Services need to build JESIP into CPD programmes , refresh and test knowledge regularly Training and / or awareness extended to Cat 1 & 2 partners Ensure exercises are multi-agency and based on scenarios beyond local risk registers including issues raised via JOL

Increase knowledge of Airwave and talk groups (until new ESN live) More effective organisational learning processes required including links from local learning to national learning - JOL Continual focus on improving joint working with robust assurance methods overseen by Ministers JESIP 2016 Objectives Joint Doctrine fully embedded Specialist capabilities based on JESIP doctrine

JESIP models used routinely Effective JESIP training JOL - the standard for multi-agency learning Supported by local multi agency debriefing processes Appropriate assurance processes Align JESIP strategy to collaboration and new emergency services technology changes The findings... . s

n o ti u l o s e Th Poor working practices and organisational planning Easy to understand guidance and framework for joint working

Inadequate training Joint training, testing & exercising Failure to learn lessons National Joint Organisational No monitoring/audit mechanism Learning arrangements Previous lessons/reports not acted upon A year in the life of JESIP

Doctrine Revised, consulted and published Version 2 Aligned other products to new version Aide Memoires JESIP App (available for Windows phones now!) downloaded over 20,000 times in 12 months Increasing level of alignment of national doctrine / policy / guidance to JESIP Published an embedding checklist to clarify expectations on services Training, Testing & Exercising Learning outcomes framework

JESIP exercise objectives & other templates to support de-briefing & capturing learning New JESIP All Staff Awareness in three formats Revised command training products Tri-service communications tactical advisor course JOL Delivered additional JOL workshops Three JOL action notices issued and acted upon Learning through JOL led to: change in national doctrine and guidance for CT events Adoption of JESIP by MOD

Working with Cabinet Office to replace JOL App and LessonDirect with a single learning database MTFA Joint Operating Principles for MTFA Standardised set of MTFA exercise objectives to support exercise planning, debriefing and the capture of joint organisational learning Designed and distributed an MTFA aide memoire Developed a table top exercise assurance programme for MTFA and supported the delivery of seven exercises to date Three MTFA awareness DVDs on the way

Transition & Assurance Transition of essential JESIP central team functions to business-as-usual activities Support and engagement with a number of other Category 1 & 2 organisations Planned and executed a programme of assurance visits across 104 emergency services Communications & Engagement JESIP awareness presentations delivered or planned to over 50% of LRFs Delivered 12 regional engagement events across the UK Delivered training and support to both Northern

Ireland and Scotland as they adopt JESIP JESIP newsletters, editorial articles, correspondence Over 5,500 followers on Twitter Open channel for feedback / support (JESIP email) And a few other things. Joint Operating Principles for CBRN Other responder agencies generic tabard officers in charge on-scene (sample available) Facilitating Combined Tactical Air Cell guidance National Police Air Service (NPAS) and HM Coastguard Contribution at various MOD events the intermediate land course (Army Majors) Defence Contribution to Resilience Course (JRLOs and

brigade HQ commanders) Others who are adopting and embedding JESIP Her Majestys Coastguard Environment Agency Highways England

National Grid St Johns Ambulance Red Cross Port Authorities Its over to you. Embedding JESIP Your Responsibilities Identify all polices & procedures affected Integrate JESIP content into them Incorporate JESIP into relevant on-going training courses / learning programmes and train staff (learning outcomes) Test understanding via multi-agency testing & exercising

(JESIP tools & templates) De-brief and discuss issues with those involved to mutually agree any JOL Agree who will submit lessons onto JOL We know its difficult Requires culture change Requires support & leadership from the top Requires local process to support national process Requires trust, discussion and collaboration

JESIP needs you! To help? JESIP website stacked full of support Principles, JDM & METHANE explained Easily accessible products Embedding Checklist Assurance visits Learning Outcomes Framework Free JESIP App

Twitter @jesip999 Why should we? Public Public visibility and scrutiny of emergency services & other responder agencies Legal Obligation to act on lessons identified Challenge on agencies - public enquiries Professional

Mistakes from the past NOT repeated Providing the service the public expects Thank You & Any Questions? [email protected] Twitter @jesip999 Joint Doctrine - the Interoperability framework Edition 2 Carl Daniels JESIP Deputy Senior Responsible Officer

Challenges Doctrine Review Outline What we set out to do! Build on the success and direction of edition 1 Bring additional clarity around the models and their use Provide guidance for control rooms Extend the reach of JESIP Joint Doctrine Edition 2 Edition 2 released in July 2016 Key changes: Language more inclusive

Online resource Extended use of METHANE Inclusion of a standard briefing tool (IIMARCH) Specific information for Military responders New Major incident definition Major Incident Definition An event or situation with a range of serious consequences which requires special arrangements to be implemented by one or more emergency responder agency. Not Just for Major Incidents

Joint Doctrine is scalable not just for major incidents JESIP principles and models can be used by ALL responder agencies Single model for sharing incident information Joint Doctrine..the basics This is not a hierarchy. Joint Doctrine..the basics

Joint Doctrine..the basics Joint Doctrine..the basics Briefing For quick time briefing the JDM may be used Protracted incidents may require a more detailed briefing. Information Intent Method Administration Risk Assessment

Communication Humanitarian Issues Military Does not cover in detail requesting assistance Command Levels Command Authority OPERATIONAL TACTICAL Thank You & Any Questions? [email protected] @jesip999

Training Update Julian Frost Senior User Training Model Initial approach Lessons learnt New model 2017 onwards Initial Approach Centrally Produced Products E-learning (all staff and commanders) Tactical & Operational Command course Control Room Managers & Supervisors Course

Supported by Train the Trainer delivered nationally and central reporting system Refresher schedule those in command roles joint training every three years JESIP Training Products Tactical Commanders Operational Commanders Control Room

Operational Staff New Entrants All Staff E-Learning Package Introduction to JESIP Presentation All Staff E-Learning Package

Introduction to JESIP Presentation Operational Commanders Course Tactical Commanders Course Control Room Supervisors Course

Commander E-Learning Package Commander E-Learning Package All Staff E-Learning Package All Staff E-Learning

Package All Staff E-Learning Package Introduction to JESIP Presentation Introduction to JESIP Presentation Introduction

to JESIP Presentation Strategic Commanders Multi Agency Gold Incident Commander (MAGIC) Training Welsh GOLD Being aligned to JESIP

All Staff E-Learning Package Introduction to JESIP Presentation Other Cat 1 & 2 responders can attend the command courses and access the all staff awareness package JESIP Training Achievements Commanders trained Control room staff trained Responders e-learning

11,147 1642 Jan 2014 to Jan 2015 100,000+ Since Oct 2014 Since April 2014 Multi-agency observers

Interoperability trainers Validation live-exercises 283+ 540 Attended commanders courses 24 Licensed and trained to deliver JESIP courses

Incl. final programme validation exercise Joint Endeavour (850 participants) (from 78 different agencies) Successes Most ambitious and extensive joint training programme ever undertaken Joint training delivered results JESIP brought structure to existing joint working Built trust between organisations Enabling successful collaborations

Lessons Learnt We acted on your feedback More flexibility in local training approaches needed Opportunities to embed JESIP content into other training Need to integrate JESIP locally in Continuous Professional Development (CPD) Extend reach beyond blue lights Ease of access to national products Its over to you. The 2017 model Localism

Learning Outcomes Framework supports locally produced products Refreshed national command products New All staff awareness products Sustainable Train the Trainer Control Room Training Train the Trainer No further train-the-trainer workshops Licence arrangements re-negotiated

Cascade training Specification (handout) Command All Staff Awareness Workshop Learning Outcomes Framework Centrally produced products All staff awareness e-learning All staff awareness classroom Consolidated Tactical & Operational Command Train the Trainer Control Room Training

Refresh of Control Room Managers / Supervisors Course New all control room staff package E-learning Classroom Initial workshop held March 2017 Products due summer 2017 Notable Practice Broadening command training underpinned by JESIP Public Order training involving fire & ambulance Wider Responders involved

Increasing understanding of others capability Thank You & Any Questions? [email protected] Twitter @jesip999 Assurance Visits Progress and observations Progress so far Services visited so far = 38 20 FRS 12 Police 6 Ambulance

Three services dates outstanding Region by region but none complete yet Remaining visits from now to July 2017 Executive reports to each service following visits (outstanding) Complete report to Interoperability Board September 2017 Heres where weve been

South Central West Midland s East Midland s East of England Thames

Thames Valley Valley Police Police W. W. Mercia Mercia & & Warwickshire Police Warwickshire Police Derbyshire Derbyshire FRS

FRS Beds, Beds, Cambs, Cambs, Herts Herts Police Police Hampshire Hampshire and and IOW IOW FRS FRS

Royal Royal Berkshire Berkshire FRS FRS Hampshire Constabulary Constabulary South Central Ambulance Ambulance Service Service Oxfordshire

Oxfordshire FRS FRS Staffs FRS Shropshire Shropshire FRS FRS West West Mids Mids FRS FRS Hereford Hereford & & Worcs Worcs

FRS FRS Warwickshire Warwickshire FRS FRS West West Mids Mids Ambulance West West Mids Mids Police Police East

East Mids Mids Ambulance Ambulance Derbyshire Derbyshire Police Police Nottinghamshire FRS FRS Northants Police & Fire Fire

Leicestershire Leicestershire FRS FRS South East Coast South West South South East East

Ambulance Ambulance South South Western Western Ambulance Ambulance Service Service Kent Kent Police Police Avon

Avon FRS FRS East East Sussex Sussex FRS FRS Avon Avon & & Somerset Somerset Police Police

Surrey FRS Dorset Dorset & & Wiltshire Wiltshire FRS FRS Essex FRS Herts Herts FRS FRS Norfolk Norfolk FRS

FRS East East of of England England Ambulance Ambulance Norfolk Norfolk Police Police Suffolk Suffolk Police Police Lincolnshire Lincolnshire FRS

FRS Aims To gain a national picture of how well JESIP has been embedded Provide support & guidance to services To provide assurance to Government Likely to form basis of future HMIC led triservice review Assurance Visits Observations Embedding checklist, self-assessment survey and visits appear to have brought focus to embedding requirements Some really good examples of embedding JESIP locally (primarily single service)

Biggest concern - CPD - future joint training plans for commanders Three year refresh cycle been known since initial training Some services waiting for JESIP products but still no plans in place Notable Practice METHANE used for all informative messages to embed use (FRS) NARU developed specific national command training for the ambulance service mandatory from 2018/19 Regional meeting of JESIP lead officers with a standard agenda JESIP compliant pre-exercise presentation developed & delivered resulting in more successful multi-agency exercising

JOL service have developed a local process and reporting mechanism to help staff capture information post incident and provided training Airwave Test Designed to improve use of interoperability talkgroups Control rooms and commanders Monthly / weekly Full details available on website Downloads / Toolkits Airwave hailing channel used by control rooms to share Stay Safe messages increasing confidence on Airwave use Operational Communications Advisor Training (Airwave Tac Ad) For those new to role or those requiring requalification Multi-agency course replaces 3 x single service courses Existing Tac Ads update days now available Course Future proofed ready for ESN College of Policing coordinating courses (website) Variable venues and course dates

Thank You & Any Questions? [email protected] Twitter @jesip999

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